Electronic tourist reservation information business system ETRIPS
ETRIPS system: Electronic tourist reservation information business system on the website www.etrips.si (hereinafter ETRIPS)
Service provider etrips.si: GSD Institute, Mala ulica 8, Ljubljana (hereinafter the holder)
System user: system subscriber, service owner and system guest (hereinafter user)
Guest system: an anonymous user of the ETRIPS system who uses the ETRIPS system in accordance with the General Terms and Conditions of Use of the ETRIPS system and reserves in accordance with the General Terms and Conditions of Accommodation Rental (hereinafter referred to as the guest)
Client of the system: ETRIPS user who uses the system in accordance with the General Terms and Conditions for the Use of Subscription Modules (hereinafter referred to as the Subscriber)
Subscription Module: a set of certain tools and functions of the system intended for the sale or management of an individual type of tourist offer on the website www.etrips.si
Accommodation provider: Client of the Accommodation module, who manages certain accommodation and their contact persons, and the owner
|14. Protection and security of user data in the ETRIPS system
The institution will take care of the appropriate physical protection of the ETRIPS server and protect the data against possible destruction or loss through regular backup and other security measures.
|2. Delivery of general conditions
Prior to concluding a subscription relationship in the registration process, the holder shall provide the new subscriber with the General Terms and Conditions of Use, as well as publish them on the ETRIPS website. By using the ETRIPS system, the Client also accepts all obligations under the General Terms and Conditions of Use.
|15. Protection of private user data
The holder will protect all private data about the user as a business secret with the following exceptions:
- company oz. the name and surname and contact address or contact e-mail address of the contracting authority will be able to be used in the ETRIPS system as a list of subscribers or used in their reference lists;
- company oz. the name and surname and the contact address or contact e-mail address of the client and the guest will be able to be used in the creation of various lists for sending notices by post or e-mail;
- the subscriber's personal telephone, mobile and fax number may be used by the institution in a conversation with an individual user, if there is a reason for this (help, support to the user, etc.);
- data necessary for the sale of tourist services and the implementation of online reservations, on-demand reservations or reservations of the seller, will be provided to the credit card processor and the subscriber with whom the user of the system reserves the service.
In no case will the institution provide anyone with information about the client regarding the content of its environment and the business and financial aspects of its use of the ETRIPS system without the written permission of the client.
|3. System availability
The carrier maintains the smooth operation of the ETRIPS system for on-line (on-line) continuous use every day, every day of the year. The Holder reserves the right to short interruptions in access due to maintenance and replacement of equipment or other technical reasons, and will strive to keep interruptions short-lived and outside the most frequent periods of use of the ETRIPS system.
|16. Change of user data
The user is obliged to notify the institution in writing of the change in the data relating to the change of the company name, name and surname of the responsible person, address, bank account no later than 8 days after the change. If the user does not report the change of the stated data, he covers all the costs incurred. The institution may also withdraw from the contract and prevent the user from continuing to use the ETRIPS system
|4. User profiles and access rules
ETRIPS can be accessed as:
GUEST OF THE SYSTEM - an anonymous user or guest accesses the ETRIPS system anonymously and free of charge and has access to information on the tourist offer in the ETRIPS system on the basis of which he can decide to forward a request or make a reservation through the system.
PROVIDER - client of the module; to access system with username and password. After successfully completing the registration and concluding the subscription relationship, the password enables the provider to use all the functions and tools of the module for which he has concluded the subscription relationship to the extent for which he has registered. The provider enters the tourist offer in the system and monitors all business events in connection with it. The provider has unlimited access to the creation of data on the tourist offer, which he has entered in the ETRIPS system. It monitors demand, sets prices and commissions, and has the ability to upgrade and connect to the Business Manager program.
OWNER - is a free registered user of the ETRIPS system, whose tourist offer is entered in the ETRIPS system. The owner has a username and password with which he can view the data and monitor the occupancy of his tourist offer in the ETRIPS system. It cannot change the data.
CONTACT PERSON - is a free registered user of the ETRIPS system. The contact person is determined by the provider and is responsible for receiving guests at the place of tourist offer and providing services to the guest during the stay and at departure. The contact person has a username and password which determines access to the data overview of a specific tourist offer in the ETRIPS system. It cannot change the data.
The user accesses the ETRIPS system via the World Wide Web. Access to the World Wide Web and equipment is provided by the user. When using the ETRIPS system, the user must follow the rules of the service provider and the standard rules of conduct on the World Wide Web.
The ETRIPS system uses so-called cookies exclusively to help and simplify the work of the system user.
|5. Subscription relationship
By accepting these General Terms and Conditions of Use, the holder and the provider enter into a subscription relationship, which is free or free of charge for accommodation providers published in the 2008 catalog of private rooms and apartments. Providers published in the catalog of private rooms and apartments 2008 can unsubscribe from the Etrips system free of charge before paying the first subscription.
|6. Concluding a subscription relationship
The holder allows the new client to use all tools within 5 working days after:
- receipt of payment of the annual subscription to the business account of the holder
- review of the submitted tender and confirmation of its suitability for use in the ETRIPS system
The day on which the new subscriber was allowed to use all the tools is considered to be the beginning of the subscription relationship.
|19. Password as a trade secret
The user undertakes to keep the username and password assigned to him by the holder as a business secret and that each password will be used only by authorized persons. The user is liable for any damage caused to the carrier due to the fact that this password was used by a third party. If the user suspects that the password has fallen into unauthorized hands, he must change the password immediately or notify the holder immediately. The holder will assign a new password to the user immediately and free of charge. All possible costs incurred due to (possible) abuse are borne by the user.
|7. Scope of services and price of use
The scope of the user's services is generally defined in point 4 of these General Terms and Conditions according to the user's profile. Upon registration in the ETRIPS system, the subscriber and the holder determine the scope of use, the scope of services and the subscription.
Accommodation providers published in the catalog of private rooms and apartments 2008 use the ETRIPS system in 2008 free of charge or free of charge and can withdraw free of charge before paying the first subscription. The Etrips.si service provider undertakes to inform the providers of the subscription in advance and in time.
|20. Warning of unauthorized or improper use
For security reasons, as well as to ensure the smooth use of all users, the institution uses a program to monitor traffic and to identify unauthorized attempts to upload or change information or any other way of causing harm. In the case of authorized legal investigations and in accordance with the necessary legal procedures, information from these sources may be used to identify individuals.
The subscriber pays the subscription before the end of the first year of the subscription.
The subscription for the use of the Accommodation module is determined according to the subscription price list of the Accommodation module according to the scope of the client's offer in the ETRIPS system.
|21. Unexpected ads
When you visit our website, your internet browser may produce unexpected ads. These ads are most likely produced by other Internet sites you have visited or another program that is installed on your computer. The Holder does not endorse or recommend products or services that are displayed through unexpected advertisements on your computer while visiting the ETRIPS website.
|9. Responsibility for data entry
The user is responsible for the truthfulness, appropriateness, timeliness and correctness of the data he enters and transmits to the ETRIPS system. The data shall be considered accurate from the moment of registration and transmission to the ETRIPS system. Submitted content must not contain computer viruses, worms and Trojan horses or other malicious programs. If the institution finds that the published content and data are inadequate, it may remove them from the ETRIPS system and prevent the subscriber from continuing to access the ETRIPS system.
When using the ETRIPS system, the user follows the instructions for working with the ETRIPS system and the applicable regulations, especially with regard to copyright protection. It declares that all data and information entered into the ETRIPS system are free of copyright protection and will be made available to all interested users who are entitled to use the ETRIPS system.
In order to promote and increase the visibility of the ETRIPS system, the institution may also provide all information and content that the user enters into the ETRIPS system, in order to make this content accessible to a larger number of potential users, to other entities that achieve this goal.
|22. Copyright protection and restriction of data use
ETRIPS data is protected as a database under the Copyright and Related Rights Act and the acquis communautaire.
The user is obliged to use the data published in ETRIPS only for his own needs and may not distribute them further or allow them to be used by third parties without the express consent of the holder. The user is not allowed to use and copy individual data and data organized into databases or parts of ETRIPS databases, to another computer and to any other medium for the purpose of any use of such data arranged in the same or similar way as organized in ETRIPS databases.
|10. Responsibility for the use of data
Although the institution believes that all data in the ETRIPS system is of good quality, correct and up-to-date, it is not responsible for any direct or indirect damage or inconvenience that may occur to the user due to possible errors or inaccurate data in the ETRIPS system.
The Authority declares that all data and other services offered by ETRIPS are available as they are, without any guarantee of their correctness, and therefore does not assume any legal responsibility regarding the accuracy, completeness or usability of any information, product or process described.
These websites contain materials that are protected by copyright. For these materials, the participating authors or other copyright holders retain the rights of reproduction or redistribution. All persons reproducing or redistributing these materials are expected to comply with the terms and conditions required by the authors or copyright holders. However, such protected materials may be cited and used in good faith, as permitted by copyright regulations, which generally allow use for non-commercial educational purposes such as learning, research, criticism, news and reporting.
The user undertakes to protect the service provider against any claims for damages or lawsuits related to copyright infringements, third party trademarks due to the data he will enter in the ETRIPS system.
|11. Responsibility for the use of the communication network
The user is responsible for using modems and other devices and the public communications network in accordance with all regulations, certificates, permits, etc. The institution provides the appropriate equipment only on its part and is in no way responsible for any irregularities or illegal actions that may result from inadequate equipment or user behavior. The institution is not responsible for the termination of access to the ETRIPS system, which would arise on the part of the user's Internet service provider (ISP).
The carrier will do its best to advise the user on the use of communication devices.
The carrier is not responsible for any direct or indirect damage or inconvenience that may occur to the user due to possible problems or interruption of the ETRIPS system. Due to the specific nature of the ETRIPS system, there is always the possibility of unauthorized third party access and misuse or destruction of data in the case of the World Wide Web, so the institution warns users of the existence of this possibility and excludes any liability in this regard.
|12. External links
For convenience, some ETRIPS websites may provide links to other websites. The Holder is not responsible for the availability or content of these external internet sites, nor does the carrier approve, guarantee or guarantee for the products, services, information described or offered by the listed internet sites. The user cannot assume that these external sites adhere to the same privacy principles as the holder adheres to.
|25. Dispute Resolution
The user and the service provider agree to resolve any disputes amicably, but if this is not possible, the court in Ljubljana is competent for resolving disputes.
|13. Public and private user data
Public data are all data in individual parts of the ETRIPS system intended for viewing other users, searching by criteria, informing about the offer, selling the tourist offer and concluding reservations such as e.g. occupancy data, contact details of the user intended for establishing contact, data necessary for concluding and conducting business between the guest and the subscriber and between ETRIPS subscribers.
Public data cannot be used to identify the owner if the owner does not wish to do so. In no case is it possible to obtain insight into the client's environment and the data collected in this environment from public data.
The user's personal data are data on the basis of which it is possible to identify an individual user and gain insight into his private environment with the collected information and business data on his offer in the ETRIPS system. This information is not seen by other users and is known only to the individual user. Private information includes: username and password, personal email address, telephone, mobile and fax number, and personal email address.
Indirectly collected data are information such as: search engine type, IP addresses, etc., on the basis of which it is impossible to conclude about the identity of an individual and it is impossible to gain insight into his environment in the ETRIPS System.
|26. Contact with ETRIPS