PROTECTION OF PERSONAL DATA

Development center Novo mesto doo protects all acquired data about passengers in accordance with the Act
on the protection of personal data or in accordance with the rights and obligations from the General Regulation on Protection
European Union data. By signing the contract, the passenger is deemed to agree to the use of this data by
in order to fulfill contractual obligations and rights and also for direct marketing purposes,
market research, customer segmentation, statistical processing and information about the offer of the Development Center Novo mesto doo and its business partners. If the passenger does not want this, he can declare this when checking in at
travel.
The same applies to users of the website www.zidanice.si and www.visitdolenjska.eu and recipients of e-news.
The protection of your personal data is very important to us, so together with quality content
we also guarantee your right to make your own decisions about the use of your data. This is where we want you
familiarize yourself with the personal data protection policy of Novo mesto Development Center doo This privacy policy governs
collection, storage and processing of personal data collected by the operator from passengers and website users
www.zidanice.si, www.visitdolenjska.eu and e-newsletter recipients.
Index
1. Administrator of the personal data collection
2. Categories of personal data
3. Purposes of personal data processing
4. Storage time
5 Protection of personal data
6. User rights
7. Contract processors and storage area
8. Use of cookies
9. Instructions for editing cookies in individual browsers
10. Legal notice

1. Administrator of the personal data collection
Development Center Novo mesto doo, Podbreznik 15, 8000 Novo mesto
The person authorized to protect personal data can be reached at info@rc-nm.si
As a recipient or the user authorizes the manager to collect, process and store the provided personal data
data in accordance with the applicable legislation on the protection of personal data.

2. Categories of personal data
Acquired passenger data obtained by the operator for the purposes of performing the contract and by the operator
Personal data collections are kept by:
• E-mail address;
• first and last name and title or gender;
• company name;
• physical address;
• telephone;
• GSM;
• birth data;
• personal document information;
• past inquiries, purchases, invoices, support requests;
Podbreznik 15, 8000 Novo mesto
Phone: +386 (0)7 337 29 82
www.rc-nm.si | www.visitdolenjska.eu
info@rc-nm.si
Obtained data of users of the website www.visitdolenjska.eu and e-news, kept by the manager of the collection
personal data:
• E-mail address;
• which messages the user opened and which links in the messages he clicked;
• which pages he visited on the portal;
• past inquiries, purchases, invoices, support requests;
• User IP addresses and cookie IDs;
• which pages he visited on the portal;

3. Purposes of personal data processing
The manager, Razvojni center Novo mesto doo, Podbreznik 15, 8000 Novo mesto, will use the data obtained from
passengers and users of the website www.visitdolenjska.eu used for the following purposes:
• to implement the contract;
• to communicate with the subscriber or (pre)contractual relations;
• to carry out prize games;
• statistical and market analyses; tracking of e-mail clicks and opens and website clicks for
segmentation and adaptation of e-mail content;
• informing and sending e-news, articles, notifications about events by e-mail;
• direct marketing and sending of offers via SMS/MMS, e-mail and notification messages, regular mail,
on the website and mobile applications and making phone calls;
• segmentation, profiling and automated processing for the purpose of creating personalized messages and
offers that will be more relevant to the user;
• displaying customized ads on advertising platforms (Google and Facebook).
When e-mails are sent, the administrator records the opening of received messages by individuals and clicks
to links in received messages. It also records visits and campaigns on the operator's website. For better and
more targeted transmission of offers and adaptation of messages or communications recorded data
automatically processes, analyzes, profiles and evaluates the activity and measurement of user interest.

4. Storage time
We store an individual's personal data indefinitely or until revocation of consent for feeding and
processing of individual data. After revoking the consent of the individual, his personal data immediately
effectively and permanently deleted.
If the purposes described above for which we keep and process personal data cease in our company
data, we will immediately effectively and permanently delete data collections whose purpose has ceased.

5. Protection of personal data
The administrator will protect the obtained data in accordance with the applicable legislation on the protection of personal data and in
in accordance with its internal acts adopted on the basis of the law. He will provide adequate organizational and
technical protection. The controller will not pass on or disclose the obtained data under any circumstances
to third parties. Development Center Novo mesto doo implements appropriate technical and organizational measures for
protection of personal data.

6. User rights
In accordance with the provisions of the EU General Regulation on the Protection of Personal Data (GDPR), the controller of personal data must
to the consumer at his request:
Podbreznik 15, 8000 Novo mesto
T: +386 (0)7 33 37 29 82
www.rc-nm.si
info@rc-nm.si
• To confirm whether the data related to him is being processed or not, and to enable him to view the personal data that
refer to it.
• Provide a printout of personal data relating to him.
• Give the opportunity to correct or complete your personal data.
• Give the possibility of partial or complete deletion of personal data.
• Give the possibility of transferring personal data to another provider of related services.
• Give the possibility of partial or complete withdrawal of consent for the processing of personal data.
The administrator will take your request for cancellation into account and will consistently arrange the cancellation of consent within 15 days at the latest with
purposes of personal data processing.
Any individual can, in the event that he believes that his rights to protection have been violated in any way by the controller
of his personal data whenever he submits a written objection to the controller at the address Razvojni center Novo mesto doo,
Podbreznik 15, 8000 Novo mesto or submit a complaint to the supervisory authority (the Information Commissioner in
Republic of Slovenia).
Every user has the option to simply unsubscribe with one click in the footer of the received e-mail message
receive messages or send an e-mail with unsubscribe to info@rc-nm.si or with a reply to the specific
e-mail message received.

7. Contract processors and storage area
The manager also forwards the collected personal data to its contractual processors, who can
are processed exclusively within the framework of the controller's instructions and authorizations and which are with a written contract concluded with
managers committed to ensuring an adequate level of personal data protection, namely: for CRM, e-mail
marketing system and marketing automation system. Collections of personal data are kept by the provider at
the EU area and does not export them to third countries.
The controller may forward personal data to digital advertising platforms (Google, Facebook,
LinkedIn and the like) and uses their cookies, which enable the administrator to design more accurate ones
segments, serving targeted ads and remarketing. This way the user gets more relevant ads on
these platforms by the operator. This may involve the export of data to a contractual processor outside the EU.

8. Use of cookies
As a user of the website www.rc-nm.si, www.zidanice.si and www.visitdolenjska.eu, you agree that cookies (eng.
cookies) to ensure the operation of all website functions, web analytics and advanced advertising.
The following cookies are loaded:
– Google Analytics cookies for analytical purposes;
– Facebook cookies for remarketing and advertising;
– Google cookies for remarketing and advertising;
– Addthis cookies to display social sharing buttons and pop-ups and exposure;
- Marketing automation cookie tools for monitoring user activity on the website.
Cookies allow certain contents or functions of the application to be customized for a specific visitor,
according to his choices or preferences or according to the characteristics of his terminal equipment. Cookies for
Analytical purposes enable continuous improvement of the website.

9. Instructions for editing cookies in individual browsers:
· Google Chrome
· Internet Explorer
· Safari
· Firefox
Podbreznik 15, 8000 Novo mesto
T: +386 (0)7 337 29 80

www.rc-nm.si
info@rc-nm.si
· Opera

10. Legal notice
All contents published on www.zidanice.si are the property of Consortium Turizem v zidanice. Without the permission of Konzorcija Turizem v zidanica. may not be copied, reproduced or distributed in any other way. Consortium Turizem v zidanica is not responsible for any problems with the operation of the website. Consortium Turizem v zidanice reserves the right to any errors and changes to the content published on www.zidanice.si.